Top tips on how to choose a quality removals company
You set out with the goal of getting a few removals quotes to start your moving process, so you contact some removal companies. The companies should ask a few basic requirements of the service you require, to see how they can best assist. There are many different factors you should consider before making your final choice on a removals company. Here’s how to begin:
Request a pre-move survey at your home
The prospective removals company should visit your home free of charge to survey the job prior to your move and provide a binding quote, if within a reasonable distance of the city limits. By doing this, they can assess the volume of items that need to be moved and investigate any access issues with your property. Be honest about the number of possessions you plan to move, otherwise, the company may arrive underprepared on moving day and the costs will most probably escalate.
Client reviews & recommendations
Once you’ve got the names of a few companies to look into, use online reviews to learn more about them. People generally leave reviews if they’ve had a really good or a really bad experience, and both of those are important to know before you hire a removals company. Sirelo is a very good source of removals reviews in South Africa.
Recommendations are also a great source, whether it be friends, family or work colleagues.
Registered to trade as a Removals Company
Never use a removals company that isn’t licensed and insured. Any group of people can buy a truck and call themselves a moving company, but only those who are officially licensed and insured are legally bound to protect your property. The removals industry is rife with horror stories, so do your due diligence.
Packing, Insurance & Storage
Any quality removals company worth its salt should offer a packing service, have their own packing material (preferably branded), offer comprehensive transit insurance for your removal & also offer storage for your household effects if required.
Most top quality removals companies will even be able to offer specialised packaging and crating services.
Make sure you are aware of all the requirements and exclusions when it comes to transit insurance.
Trained removal staff
The removals industry is competitive and some companies try to book as many removals as they can, many times to the detriment of the client. Why you may ask? Well, if they don’t have enough staff on hand they may turn to untrained staff, which could lead to a disaster.
Make sure all the companies staff are well trained, meeting industry standards.
A quality removals company will possess all the above qualities and offer the services mentioned without hesitation.